You trust tradespeople with your home, your most valuable asset, so it’s important to get this right.
There are many trustworthy gutter cleaning companies in the UK, but what are ‘green flags’ that separate the best from the rest?
Firstly, have you used them before? It may seem obvious, but booking someone you have used before and you were pleased with is generally the go-to gutter cleaner for you. Don’t be swayed by a knock on the door from someone who is claiming to ‘just be in the area’ and will do a special deal for cash.
Ask around your friends, neighbours and colleagues for a personal recommendation. What experience have they had? Were they happy with their gutter cleaner?
If you are looking online, check out the gutter cleaners reviews. Don’t just look at the number of stars, look at the reviews themselves. Are they from verified customers? Do they look like they have been written by one person? When was the last one? What are people saying about not showing up or prices being changed?
While you are on the website, are the prices transparent and clear? Is there a picture of the person coming to clear the gutters and do they have a local phone number?
Do they offer a no problem – no charge guarantee, backed up by photos they are prepared to show you from a specialist camera system?
It doesn’t have to be a minefield. If you can get a great, trustworthy gutter cleaner who confirms your price and booking before the job, turns up on the right day in a sign-written van, is fully insured, wearing a uniform and carrying ID, shows before and after photographs, takes payment in a method to suit you and issues a proper receipt – hold on to them.